How to book

To start using the hoppa service you will need to register your details with us.
This is quick and easy to do and is free.

You can register online or you can call us on 01428 681701.

Our five-step guide to booking your journey

To book your ride on the day and time you want, we recommend contacting us as soon as possible.


  1. Call our booking line on 01428 681701 from Monday to Friday 8.30am to 12.30pm and 1.30pm to 4.00pm.
  2. Your call will be answered by a helpful and friendly member of our team.
  3. They will ask you for your name and details about when you want to travel and where you want to go.
  4. They will check availability and if there is a seat available, they will confirm your booking and the time we will pick you up.
  5. On the day you are due to travel, please help us keep to schedule by being ready at least ten minutes before the agreed pick up time.


How to cancel or change your booking

If you need to cancel or change your booking, please give at least 24 hours’ notice. A shorter cancellation period may mean we need to charge you for the cost of the journey. Call us on 01428 681701 or email us to change or cancel your booking.