hoppa is declared an autism-friendly service

Waverley hoppa Community Transport has received accreditation for being autism friendly.

The award was made by the National Autism Society in recognition of hoppa’s autism friendly practices which include training staff to enhance their autism knowledge and developing and implementing an action plan to make its services ‘autism friendly’.

The Autism Friendly Award was set up by the National Autistic Society to help businesses play their part in creating more welcoming environments and to help make a difference to the lives of autistic people throughout the UK.

Richard Davies, General Manager at hoppa says: “By learning more about autism, we have been able to make changes which have made our service more inclusive for everybody.

“Later this summer, we are creating a video to show people what’s involved when booking a journey through to what to expect when you are picked up and dropped off. I think this will be a useful resource which will help to demystify the process and provide reassurance to many of our customers. More and more people are being diagnosed as autistic so I hope this award will help to give them hope that there is support, they are seen, heard and valued and that hoppa is a friendly service for all.”

According to the National Autism Society, there are approximately 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Autism is a spectrum condition where needs range from requiring clear communication or a little longer to do things through to 24-hour care. Without the right support or understanding, autistic people can become extremely isolated.

For more information about Waverley hoppa Community Transport’s services or to book a journey, please visit www.hoppa.org.uk.

To travel on hoppa, customers first need to register which is quick and free to do at www.hoppa.org.uk/register or call 01428 681701.

Caption: Driver Lawrence Snelgrove with an Autism Accreditation certificate which can be seen displayed on every hoppa bus.